Wrong Size?

• We offer a complimentary exchange service.
• Follow the instructions and select the items you want to return
• Select 'Exchange'
• Select the size you would like to try.
• As soon as your items are handed to your nearest Collect+ point we will dispatch the next size, free of charge.

How do I return?

• Enter your order number and email address in the fields above and click Start
• Follow the instructions and select the items you want to return
• You will get a confirmation email with the shipping guidelines once the return request is approved

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

• They must be in original condition
• Unworn.
• In the original packaging

Are there any charges for return?

• There is a subsidised cost of £5.95 to use our return for refund method.
• If you choose to return via your own shipping method please ensure you keep a proof of shipping and the tracking number.
• Original shipping charges are non-refundable 

How soon will I get my refund?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.